Financial institutions face increasing competitive pressure to deliver the digital experiences reshaping the way banks do business. Today’s customer expects a more personalized, hassle-free experience from banks with mobile and online banking tools rapidly replacing traditional face-to-face interactions. The Microsoft Dynamics 365 Banking Accelerator, now generally available, includes an industry-standard data model that enables banking and […]
Category Archives: Microsoft Dynamics 365 for Sales ( CRM )
Microsoft announced that Dynamics 365 Customer Service Insights is now available in France-based datacenters! This is in addition to the nine other geographic areas we’ve supported since general availability. When Customer Service Insights creates workspaces, it generates and stores the insights data in the same geographic area as where your case data is stored in […]